Contact Us

Email is the fastest way to reach the team behind this site. We read every message and aim to reply within two working days, New Zealand time.

What We Can Help With

• Corrections. A figure, clause or date on this site no longer matches the operator's documents. Please include a link or screenshot of the source.
• Questions about the content. Something on the home page is unclear or you want to know where a number came from.
• Media and partnership enquiries. Requests about the site itself.

What We Cannot Do

We are not All Slots Casino and have no access to player accounts. We cannot unlock an account, approve a withdrawal, reverse a bonus or change verification status. For anything involving your account or money, use the right channel:

1. Casino live chat or Player Services for suspensions, verification holds, payment changes and lost usernames.
2. The operator's formal complaints address if live chat does not resolve the issue. Only correspondence sent there counts as a formal complaint.
3. eCOGRA, the approved independent dispute provider, once you hold a Dispute Reference Number.
4. Kahnawake Gaming Commission, the licensing regulator, with the same reference number.

Need Support With Gambling?

If you are writing because gambling has become a problem, please contact the Gambling Helpline NZ on 0800 654 655 or text 8006. The service is free, confidential and open around the clock.